Telecommunications: NAICS 517

About the Telecommunications subsector

The telecommunications subsector is part of the information sector.

Industries in the Telecommunications subsector group establishments that provide telecommunications and the services related to that activity (e.g., telephony, including Voice over Internet Protocol (VoIP); cable and satellite television distribution services; Internet access; telecommunications reselling services). The Telecommunications subsector is primarily engaged in operating, and/or providing access to facilities for the transmission of voice, data, text, sound, and video. Transmission facilities may be based on a single technology or a combination of technologies.

North American Industry Classification System

The telecommunications subsector consists of these industry groups:

  • Wired Telecommunications Carriers: NAICS 5171
  • Wireless Telecommunications Carriers (except Satellite): NAICS 5172
  • Telecommunications Resellers: NAICS 5173
  • Satellite Telecommunications: NAICS 5174
  • Cable and Other Program Distribution: NAICS 5175
  • Other Telecommunications: NAICS 5179

NOTE: There was a change in the definition of this subsector between NAICS 2002 and NAICS 2007. Some of the data below reflect the 2002 definition and some reflect the 2007 definition. See the BLS implementation schedule for NAICS 2007 to find out which BLS programs have already implemented NAICS 2007.

Workforce Statistics

This section provides information relating to employment and unemployment in telecommunications. While most data are obtained from employer or establishment surveys, information on industry unemployment comes from a national survey of households. The following tables present an overview of the industry including the number of jobs, the unemployment rate of those previously employed in the industry, union membership and representation, mass layoffs, data for occupations common to the industry, and projections of occupational employment change.

Employment, Unemployment, and Layoffs

Data series Back
data
Jan.
2013
Feb.
2013
Mar.
2013
Apr.
2013

Employment (in thousands)

 

Employment, all employees (seasonally adjusted)

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855.5 854.2 (P) 854.9 (P) 856.1

Employment, production and nonsupervisory employees

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717.2 718.0 (P) 718.1  

Unemployment

 

Unemployment rate

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4.3% 2.6% 4.9% 6.8%

Layoffs

 

Mass layoff events

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5 8 7 6

Initial claimants for unemployment benefits

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621 476 475 503

Footnotes
(P) Preliminary

(Source: Current Employment Statistics, Current Population Survey, Mass Layoff Statistics)

Union Membership and Representation

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data
2009 2010 2011 2012

Union membership and representation

 

Members of unions (percent of wage and salary workers)

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16.0% 15.8% 15.6% 15.6%

Represented by unions (percent of wage and salary workers)

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17.7% 16.8% 16.4% 16.8%

(Source: Current Population Survey)

Extended Mass Layoffs

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data
2nd quarter
2012
3rd quarter
2012
4th quarter
2012
1st quarter
2013

Extended mass layoff events

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15 10 (P) 8 (P) 5

Separations

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3,196 2,039 (P) 914 (P) 874

Initial claimants

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3,349 1,682 (P) 1,095 (P) 539

Footnotes
(P) Preliminary

(Source: Mass Layoff Statistics)

Employment by Occupation

Data series Employment,
2012

Customer service representatives

98,260

Electronics engineers, except computer

24,810

First-line supervisors/managers of office and administrative support workers

12,930

Telecommunications equipment installers and repairers, except line installers

142,750

Telecommunications line installers and repairers

76,120

Telephone operators

5,010

(Source: Occupational Employment Statistics)

Projections

For projected (future) employment estimates, see the National Employment Matrix, which includes employment estimates by industry and occupation for telecommunications.

(Source: Office of Occupational Statistics and Employment Projections)

Earnings and Hours

This section presents data on employee earnings and weekly hours. The latest industry averages of hourly earnings and weekly hours, as well as weekly earnings by union membership status, are shown. In addition, recent hourly and annual earnings are shown for occupations commonly found in telecommunications.

Earnings and Hours of All Employees

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data
Dec.
2012
Jan.
2013
Feb.
2013
Mar.
2013

Average hourly earnings

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$30.74 $30.50 $30.35 (P) $30.36

Average weekly hours

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38.5 38.2 38.0 (P) 38.2

Footnotes
(P) Preliminary

(Source: Current Employment Statistics)

Earnings and Hours of Production and Nonsupervisory Employees

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Dec.
2012
Jan.
2013
Feb.
2013
Mar.
2013

Average hourly earnings

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$25.39 $25.68 $25.71 (P) $25.54

Average weekly hours

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39.4 38.5 38.7 (P) 38.4

Footnotes
(P) Preliminary

(Source: Current Employment Statistics)

Union Membership and Representation

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data
Median weekly earnings
2009 2010 2011 2012

Union membership and representation

 

Full-time workers

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$964 $987 $987 $1,064

Members of unions

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$1,095 $1,039 $1,113 $1,162

Represented by unions

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$1,079 $1,023 $1,109 $1,163

Nonunion

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$924 $974 $950 $1,039

(Source: Current Population Survey)

Earnings by Occupation

Data series Wages, 2012
Hourly Annual
Median Mean Median Mean

Customer service representatives

$16.13 $17.87 $33,540 $37,160

Electronics engineers, except computer

$39.91 $41.27 $83,020 $85,840

First-line supervisors/managers of office and administrative support workers

$29.42 $30.09 $61,190 $62,590

Telecommunications equipment installers and repairers, except line installers

$27.55 $26.65 $57,310 $55,430

Telecommunications line installers and repairers

$29.84 $27.60 $62,060 $57,410

Telephone operators

$19.25 $18.46 $40,040 $38,400

(Source: Occupational Employment Statistics)

Work-related Fatalities, Injuries, and Illnesses

This section presents data for the industry on the number of workplace fatalities and the rates of workplace injuries and illnesses per 100 full-time workers in telecommunications. An injury or illness is considered to be work-related if an event or exposure in the work environment either caused or contributed to the resulting condition or significantly aggravated a pre-existing condition.

Data series 2008 2009 2010 2011

Fatalities

 

Number of fatalities

16 19 20 21

Rate of injury and illness cases per 100 full-time workers

 

Total recordable cases

2.6 (1) 2.4 (1) 2.2 2.1

Cases involving days away from work, job restriction, or transfer

1.7 (1) 1.5 (1) 1.6 1.4

Cases involving days away from work

1.1 (1) 1.1 (1) 1.2 1.0

Cases involving days of job transfer or restriction

0.6 (1) 0.4 (1) 0.4 0.4

Footnotes
(1) Industry scope changed in 2009

Blank cells indicate no data reported or data that do not meet publication criteria.

(Source: Injuries, Illnesses, and Fatalities)

Prices

This section provides industry-specific pricing information. The producer price index measures the percentage change in prices that domestic producers receive for goods and services. The prices included in the producer price index are from the first commercial transaction.

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data
Jan.
2013
Feb.
2013
Mar.
2013
Apr.
2013

Producer price index

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(P) 101.8 (P) 101.5 (P) 100.3 (P) 102.0

Percent change from previous month

  (P) 0.3% (P) -0.3% (P) -1.2% (P) 1.7%

Footnotes
(P) Preliminary

(Source: Producer Price Indexes)

Workplace Trends

This section presents data on the number of establishments in telecommunications.

Establishments

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data
4th quarter
2011
1st quarter
2012
2nd quarter
2012
3rd quarter
2012

Number of establishments

 

Private industry

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43,588 (P) 43,462 (P) 43,031 (P) 42,150

Local government

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67 (P) 69 (P) 69 (P) 69

State government

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8 (P) 8 (P) 8 (P) 8

Footnotes
(P) Preliminary

(Source: Quarterly Census of Employment and Wages)

Other BLS Resources

Career Guide to Industries

See telecommunications in the Career Guide to Industries.

 

Data extracted on: May 22, 2013